Welcome to Programming Notes, We are accessible at https://programmingnotes.shop. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website and purchasing our digital products, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information when you visit our website or make a purchase:
Personal Identifiers — Full name and email address, collected during account registration and checkout.
Payment Information We do not collect any of your payment information directly, payments are handled via our payment partners (PayFast, JazzCash, EasyPaisa, 2Checkout, Payoneer). We do NOT store full card numbers on our servers.
Technical Data — IP address, browser type, device information, and operating system, collected automatically via cookies and server logs.
Usage Data — Pages visited, time spent on site, and click behaviour, collected via analytics tools such as Google Analytics.
Communications — Any messages you send us via email or our contact form.
2. How We Use Your Information
We use the information we collect to process and fulfil your digital product purchases, send purchase confirmation emails and download links, respond to your customer support inquiries, improve our website and products, send occasional promotional emails (only if you opt in), detect and prevent fraudulent activity, and comply with applicable legal obligations.
3. Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience. Essential cookies are required for the website to function correctly, such as your shopping cart and login session. Analytics cookies help us understand how visitors interact with our site. Marketing cookies may be used to show relevant content or advertisements.
You can control or disable cookies through your browser settings. Disabling essential cookies may affect website functionality. By continuing to use our site, you consent to our use of cookies as described above.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We share your data only with our payment processors (PayFast 2Checkout, Easy Pais, JazzCash, Payoneer, etc) to the extent necessary to complete your transaction, with email service providers to send transactional and promotional communications, with analytics providers using aggregated and anonymised data only, and with legal authorities if required by law or court order.
5. International Data Transfers
As an international platform serving students worldwide, your personal data may be transferred to and processed in Pakistan or other countries. For users located in the European Economic Area (EEA) or United Kingdom, all transfers are made under appropriate safeguards including Standard Contractual Clauses (SCCs).
6. Data Retention
We retain purchase records and transaction data for 7 years for tax and accounting compliance. Support communications are kept for 2 years after a case is closed. Account data is retained until you request deletion. Analytics data is kept in anonymised form indefinitely.
7. Your Rights
Depending on your country of residence, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your personal data, restrict or object to how we process your data, receive your data in a portable format, and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at contact@programmingnotes.shop. We will respond within 30 days.
8. Children’s Privacy
Our products are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal information to us, please contact us immediately at contact@programmingnotes.shop and we will delete it promptly.
9. Security
We use SSL/TLS encryption, secure payment processing via PCI DSS-certified partners, and strict access controls to protect your data. No method of internet transmission is 100% secure, but we take every reasonable precaution to protect your information.
10. Changes to This Policy
We may update this Privacy Policy at any time. When we do, we will update the Effective Date at the top of this page and notify users via email or a prominent website notice. Continued use of our website after changes are made constitutes your acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or requests, please contact us at contact@programmingnotes.shop. We aim to respond within 7 business days.